Crisis Management After Bank of America fees outcry, how should other banks proceed? Lots of Bank of America customers say they’re leaving after the company announced it will charge $5 per month for debit card use. Other banks are planning similar fees. What should they do? By Matt WilsonOct. 4, 2011 SHARE To read the full story, log in. Become a Ragan Insider member to read this article and all other archived content. Sign up today Already a member? Log in here. Learn more about Ragan Insider.