7 dos and don’ts following a social media mishap
Even the most cool headed among us can let emotions get the best of us online. Here are some things to add (and avoid) in your strategy.
Social media is so powerful that a single post can make or break a brand’s reputation. This is why it’s important to think before you post, either as yourself or on your business’s behalf.
Still, sometimes things don’t go as planned. What seemed like a good status may turn out to be offensive or insensitive once feedback starts coming in. If you find yourself in this scenario, don’t despair.
You can bounce back from a social media mishap with these tips:
Do:
1. Own it. Mistakes happen, so be the bigger person by acknowledging the situation and taking ownership of it.
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