Social media is so powerful that a single post can make or break a brand’s reputation. This is why it’s important to think before you post, either as yourself or on your business’s behalf.
Still, sometimes things don’t go as planned. What seemed like a good status may turn out to be offensive or insensitive once feedback starts coming in. If you find yourself in this scenario, don’t despair.
You can bounce back from a social media mishap with these tips:
1. Own it. Mistakes happen, so be the bigger person by acknowledging the situation and taking ownership of it.