BlueCross BlueShield maps a year of change for employees Communicators take control of an internal communication avalanche, and help harried employees make sense of change. By Sarah McAdamsJan. 18, 2008 SHARE To read the full story, log in. Become a Ragan Insider member to read this article and all other archived content. Sign up today Already a member? Log in here. Learn more about Ragan Insider.