Diane Schwartz
AMEC’s Johna Burke: ‘It’s OK to not be OK all the time’
The global managing director for the leading resource for measuring communications shares her best measurement, management and martini advice.
Leadership Communications
Alaina Love
5 ways leaders can fight for racial justice
Follow this guidance to replace platitudes with concrete action.
Russell Working
Social media is the top channel in external communications, Ragan survey reveals
Seventy-eight percent of survey respondents tout social media as the most important external channel, while press releases win the loyalty of 54%. Here’s a look at how you should be using social media in these uncertain times.
Beki Winchel
In times of crisis, put your chief executive front and center
Target CEO Brian Cornell has helped employees and consumers navigate tough times with simple and transparent messages.
Ragan Insider Robby Brumberg
Case study: How WPS Health Solutions is engaging employees and helping execs shine during the pandemic
Follow this guidance to craft content that humanizes your leaders and makes employees feel heard, valued and respected.
Robby Brumberg
How to communicate during civil unrest
Communicators, you are essential personnel. Here’s vital guidance to send meaningful messages in this heated moment.
Russell Working
Amid unrest, CEOs and brands denounce racism in Floyd killing
Organizations offer anguished responses to the killing of a black man in Minneapolis while remaining silent on the vandalism and looting of their stores.
Ted Kitterman
Crucial crisis plan elements, how leaders can stay positive, the secret to sustaining remote work, and more
Here’s a roundup of the week’s crisis communication news for communicators.
Ted Kitterman
Levi’s COVID-19 response, metrics to watch during the crisis, and why it’s time to consider TikTok
Here’s a roundup of the week’s crisis communication news for communicators.
Michael Kling
Crisis communication takeaways from Andrew Cuomo
New York’s governor has earned plaudits for his leadership amid the COVID-19 pandemic. Mine these lessons for your own public speaking forays.
Jamie Knightley
The current crisis demands more external communication
Here is why the current business environment calls for scaling, not slashing marketing and PR efforts.
Ted Kitterman
Rethinking remote work, focus on digital channels, and balance hope with caution
Here’s a roundup of the week’s crisis communication news for communicators.
Kevin Gyolai
5 steps to improve the performance of remote teams
This checklist will help you navigate unchartered waters of communicating with a dispersed workforce.
Beki Winchel
Google, Microsoft and Verizon challenge Zoom, retail sales decline to new low, and PlayStation launches ‘Play at Home’ campaign
Also: Land O’Lakes updates its packaging, Busch offers couples free beer for a year, your WFH photos, bringing farm animals to a meeting, and more.
Beki Winchel
Amazon shuts French distribution centers, Instagram tools for connection during COVID-19, and GIF use is up 33%
Also: Citi Group partners with &pizza to feed health care workers, how leaders can give employees hope during COVID-19, how influencers can help you weather the crisis, and more.
