Crisis Management Equifax scurries amid chaos after data breach of 143M people The credit bureau’s chief called the huge leak ‘disappointing’ and said he considers the company ‘a leader in managing and protecting data.’ However, its crisis response suggests otherwise. By Beki Winchel@bekiwekiSept. 8, 2017 SHARE To read the full story, log in. Become a Ragan Insider member to read this article and all other archived content. Sign up today Already a member? Log in here. Learn more about Ragan Insider.