Are you a good listener?
Your first thought is likely, “Yes, I’m an excellent listener!” but you might want to think again.
I thought I was a good listener, too—until I tried out this flowchart from CT Business Travel.
Depending on your answers to its questions, the flowchart will tell you whether you’re a great listener, an occasional listener or in need of serious work. (I’m an “occasional listener,” apparently, because I often feel the need to fill the silence in conversations.)
The infographic also lists ways to improve your listening skills depending on your diagnosis. For example, I could go from an occasional listener to a great one by embracing silence and by using those quite moments to reflect on what the other person has said.
In what ways could you be a better conversationalist? Do you have any advice for overcoming bad conversation habits? Please share in the comments, and check out the flowchart below: