For Sensata, COVID-19 engenders transformations on multiple levels
The industrial tech company has long followed a largely on-site workplace model. COVID-19 disrupted that, but collaboration by HR, ESH, legal and communications (comms) —and a brand new CEO—helped forge a new path.
As the coronavirus upends the business world, employee logistics have become a crucial factor in staying afloat.
The challenge has been greater for some than for others.
For Sensata, a global industrial technology company with 21,000-plus employees in 11 countries—including 5,000 in China alone—the transformation was seismic. Alexia Taxiarchos, Sensata’s senior director of global communications, cites its traditional, on-site collaboration model.
“We never truly embraced the work at home model before this, so this was a big change for us,” says Taxiarchos, a Ragan Communications Leadership Council member. “We don’t have enough VPN slots [a must for intranet access] for all of our employees globally. We quickly had to assess our toolkit and figure out what made sense to keep our employees informed.”
Nonetheless, she and her team had to provide telecommuting capacity for a globally dispersed workforce, all the while keeping workers apprised about COVID-19 and its many consequences.
Deemed by many governments an essential service, Sensata stayed up and running.
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