For Sensata, COVID-19 engenders transformations on multiple levels

The industrial tech company has long followed a largely on-site workplace model. COVID-19 disrupted that, but collaboration by HR, ESH, legal and communications (comms) —and a brand new CEO—helped forge a new path.

As the coronavirus upends the business world, employee logistics have become a crucial factor in staying afloat.

The challenge has been greater for some than for others.

For Sensata, a global industrial technology company with 21,000-plus employees in 11 countries—including 5,000 in China alone—the transformation was seismic. Alexia Taxiarchos, Sensata’s senior director of global communications, cites its traditional, on-site collaboration model.

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“We never truly embraced the work at home model before this, so this was a big change for us,” says Taxiarchos, a Ragan Communications Leadership Council member. “We don’t have enough VPN slots [a must for intranet access] for all of our employees globally. We quickly had to assess our toolkit and figure out what made sense to keep our employees informed.”

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