How mobility and flexibility help maintain a culture of well-being in a dispersed workforce

Sara Ng, vice president of communications for ING in the Americas, shares how the company maintains a culture of well-being with a dispersed workforce.

At Ragan’s inaugural Workplace Wellness Conference, Sara Ng, vice president of communications for ING Americas bank, shared how the company maintains a culture of well-being with a dispersed workforce.

Ng explained that when the pandemic hit, a lot of things changed for ING Americas and its employees. The company’s offices closed in March 2020, routines were upended, colleagues were on the move, and communication became more critical than ever. ING worked to maintain a culture of well-being with a dispersed workforce.

“So now we had this added extra layer of complexity of trying to engage with employees that were now dispersed even more,” Ng said. “As a small team of four for the Americas, that is really not an easy feat.” She explained that all the company could do at the time was drive home the culture and community they had already built.

“We found a new rhythm,” Ng said.