Guidance to communicate furloughs and layoffs in a time of crisis

Ann Barlow of Peppercomm shares key principles to keep in mind when announcing staff changes.

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Times of crisis and financial difficulty, such as those imposed by COVID-19, often leave employers in the unfortunate position of having to furlough or lay off part of their workforce.

These announcements are never easy; if handled poorly, they can also do lasting damage to employee engagement, culture and morale.

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