How to streamline the essential middle of your internal comms cascade

Improving managerial messaging is a crucial step toward unleashing your workforce’s productivity. Here’s how to support and develop vital supervisors.

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Helping managers communicate better

Managers can mangle any employee’s work experience. For better or worse, they have the most direct daily impact on the workforce.

This is especially true in a remote-work setting, which is what most of us find ourselves in these days.

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JobHero has an infographic that offers guidance for comms pros whose New Year’s resolutions include:

Communication is often the last thing on managers’ minds. They’re often just plain overwhelmed and overworked. They could use a bit of support, guidance and practice. That’s where you, as internal communicators, can play a transformative role.

Gene Nichols, strategic communications manager at PPL Electric Utilities, warns against the dangers of comms pros just handing managers an email or talking points—and hoping for the best. The idea is to get them speaking with their teams and going deeper than context-free information dissemination. Nichols says:

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