Infographic: How and why emails get misinterpreted
Sixty-four percent of people have sent or received an email that unintentionally caused anger or resentment. Can you relate?
Have you ever sent an email that someone misinterpreted?
Maybe a co-worker thought you sounded mean, or your boss thought you were too vague. An innocent message can spark all kinds of trouble.
An infogaphic from CPP and Sendmail investigates how and why people misinterpret emails. And they do—64 percent have sent or received an email that unintentionally caused anger or resentment.
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