The benefits of effective internal communication go well beyond the cubicle or corner office. They’ll be visible to your customers and clients, because with luck it will effortlessly relay to people inside and outside your business that they belong to a community.
First you should examine these questions:
Once you have answered those questions, ask: How can we improve these internal collaborations? Listed are five ways that hopefully can get you on the right track. There is no specific order of rank or importance, and perhaps your business does not need them all. What I can strongly advise is implementing one effectively before moving on to the next.
1. Social media. Twitter, Facebook, LinkedIn, Google+, and text messaging are all wonderful platforms that should be welcomed as a part of internal communications. The ease of sharing and receiving information connects you. Google+ even offers Hangouts, which are great ways to have “water cooler” sessions when people are not in the same location. More on these sessions next.