Is voicemail dead?

Studies show voicemail has fallen out of favor with most people. Texting has become more popular. Will email fall by the wayside next?

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It seems voicemail has fallen out of favor with most people, according to a study prepared for USA TODAY by the Internet phone company, Vonage. The article points out that it’s the process of retrieving voicemails that turns folks off, particularly younger people who find maneuvering through voicemail a hassle. As expected, the study shows that texting and even voice transcription apps are preferred over voicemail communication.

“Texting is the dominant daily mode of communication between teens and all those with whom they communicate,” according to a Pew Research Center study. Teens are receiving around 60 texts a day! That’s a lot of chatter going on.

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