Peloton admits mistake, how to lure top talent, and more

Get a refresher on why you should always be nice to cleaning staff, as well as your weekly dose of messaging inspiration.

Ragan Insider Premium Content
Ragan Insider Content

Ahoy there, communication pros!

We hope you enjoy this week’s stories—along with relevant tips and takeaways—for the week of May 3-7, 2021.

1. Treat everyone with respect—or brace for public shame.

A cleaner from Southampton, England, sparked a viral sensation this week after quitting due to poor treatment from a manager.

The BBC writes:

Julie Cousins walked out of her job as a cleaner for HSBC last Friday after 35 years, according to her son Joe. In her note, the 67-year-old wrote that she was leaving due to being ‘dressed down’ in the office by a manager.

Cousins left a note explaining her decision, which her son posted to Twitter and has since racked up more than 13,000 retweets.

And this is why I love my mum. She’s been cleaning banks for 35 years and today walked out with this lovely note left for that awful manager. Happy retirement Mum – always have the last laugh eh! 💚☺️ #Tada pic.twitter.com/u8G73MTPMA

— Joe 😎💫 (@joecousins89) April 30, 2021

To read the full story, log in.
Become a Ragan Insider member to read this article and all other archived content.
Sign up today

Already a member? Log in here.
Learn more about Ragan Insider.