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Week in comms 5-6-21

Ahoy there, communication pros!

We hope you enjoy this week’s stories—along with relevant tips and takeaways—for the week of May 3-7, 2021.

1. Treat everyone with respect—or brace for public shame.

A cleaner from Southampton, England, sparked a viral sensation this week after quitting due to poor treatment from a manager.

The BBC writes:

Julie Cousins walked out of her job as a cleaner for HSBC last Friday after 35 years, according to her son Joe. In her note, the 67-year-old wrote that she was leaving due to being ‘dressed down’ in the office by a manager.

Cousins left a note explaining her decision, which her son posted to Twitter and has since racked up more than 13,000 retweets.

And this is why I love my mum. She’s been cleaning banks for 35 years and today walked out with this lovely note left for that awful manager. Happy retirement Mum – always have the last laugh eh! 💚☺️ #Tada

— Joe 😎💫 (@joecousins89) April 30, 2021

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