Poor employee engagement costs us billions

Engagement means much more than convenient flex-time, great training courses, haute-cuisine cafeterias, free healthful vending-machine snacks, and on-site day care. It takes endless thought.

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An engaged employee is an effective one. Productivity is higher; they are happier; they’re better advocates for your business. In short, better results for you.

A report published by Gallup has revealed the high price of low engagement: between $450 and $550 billion. That’s how much businesses lose now.

It’s an incredible figure, and some are taking notice. Employee engagement really matters.

The report centers on the US, but in the UK the problem is just as pervasive. A report by the research firm ORC International placed the UK 18th out of 20 countries in employee engagement.

The effect on your bottom line

Employee disengagement sounds bad—the dent in your bottom line looks worse—but what does disengagement actually mean? How does disengagement result in losses?

If employees aren’t engaged, they aren’t actively involved in your company and their work. This means poor productivity and bad work. If employees don’t care, they won’t care what they produce. And your customers won’t care about what you offer them. And a lack of customers means a lack of profits.

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