PR nightmare: Could you have done better? The Times of London put Microsoft’s PR rep Oona Rokyta on her heels with a story that had more legs than legitimacy. Could you have handled the situation better? By David MurrayFeb. 1, 2008 SHARE To read the full story, log in. Become a Ragan Insider member to read this article and all other archived content. Sign up today Already a member? Log in here. Learn more about Ragan Insider.