Practicing active listening with employee focus groups and pulse surveys

In an era of peak detachment from work (whether you accept the term ‘quiet quitting’ or not, the phenomenon persists) touchpoints like focus groups and pulse surveys give employees a chance to be heard. When employees feel that their input matters, they’re more engaged, productive and collaborative.

Kanter and Wylie shared some checklists to ensure your employee surveys and focus groups are asking the right questions and presenting results in a way that’s conducive to employee buy-in.

Survey must-haves