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Online Course FAQ
What is an Online Course?
It's a new type of learning experience designed for today's busy communicator who needs in-depth training on the go. Now you can gain those crucial business skills in a fun online course—when it suits your schedule.
How do I access the Online Course?
- Once you order the Online Course, you will receive a receipt and a link to the course.
- If you order by phone, the registration link will be sent via email from your customer service representative.
What are the system requirements for the online course?
- Windows supported browsers: Google Chrome (latest version), Microsoft Edge (latest version), Internet Explorer 11, Firefox (latest version)
- Mac supported browsers: Chrome (latest version), Safari (latest version), Firefox (latest version)
- Mobile supported browsers: Safari in Apple iOS 10 or later, Google Chrome in Apple iOS 10 or later, Google Chrome in Android OS 4.4 or later
What should I do if I haven't received an order confirmation or registration link yet?
- Check your SPAM or Junk mail folder, occasionally the email can be mistaken as SPAM.
- Make sure you are checking the email account you provided during registration.
- Call Ragan customer service at 800.878.5331 or email cservice@ragan.com.
How long will I have access to the course?
You will have access to the course for a period of six months. This self-paced online course allows you to pick up where you left off at anytime during the six month period.
Who will bill me?
Lawrence Ragan Communications, Inc.