Crisis Management Starbucks faces backlash in response to refugee hiring plan CEO pledges to hire 10,000 refugees; ‘Why not Americans?’ ask angry customers. By Kevin J. AllenFeb. 2, 2017 SHARE To read the full story, log in. Become a Ragan Insider member to read this article and all other archived content. Sign up today Already a member? Log in here. Learn more about Ragan Insider.