Social Media Study: Most companies are not prepared for a social media crisis A new report from Altimeter Group found that companies could avoid or diminish three-fourths of social media crises with additional resources. By Matt WilsonSept. 1, 2011 SHARE To read the full story, log in. Become a Ragan Insider member to read this article and all other archived content. Sign up today Already a member? Log in here. Learn more about Ragan Insider.