Internal Communications Survey: 37 things communicators wish their bosses understood Respondents listed aspects of our work that executives, chiefs and leaders do not fully grasp. By Frank StrongAug. 2, 2018 SHARE Ragan Insider Premium Content Open-ended questions are often the most crucial part of a survey.The freewheeling feedback you’ll receive provides nuance, context and raw emotion that’s hard to capture in other settings.The 2018 JOTW Communications Survey, conducted in partnership with Ned’s Job of the Week, included a pointed question at the end: To read the full story, log in. Become a Ragan Insider member to read this article and all other archived content. Sign up today Already a member? Log in here. Learn more about Ragan Insider.