Social Media Survey: Most social media managers use cheap tools, think they’re just ‘OK’ A survey found that most companies aren’t willing to pay much to monitor social media, and they aren’t thrilled with the results. By Matt WilsonMay 27, 2011 SHARE To read the full story, log in. Become a Ragan Insider member to read this article and all other archived content. Sign up today Already a member? Log in here. Learn more about Ragan Insider.