We‘re looking for a creative and strategic communications manager to develop and deliver human-centric communications designed to inspire and engage our 14,000+ US employees and to share the many ways that Santander cares about its employees. This consultant will also help craft communication in support of the company’s HR transformation.
In this role, you’ll be a strategic communications partner to our leaders across HR, including Total Rewards, Wellness, New Ways of Working, and others. As a senior content strategist and consultant, you’ll help craft proactive and reactive communication strategies delivered in a human and empathetic way.
This role will report into the Executive Director, Culture, Engagement and Employer Branding, who oversees Culture and Employee Engagement, Employer Branding, Employee Communications and Corporate Events. The team consists of caring, creative, exceptional talent—in essence, we’re a collection of passionate humans.
Develop and lead communication plans that support the company’s top culture, engagement, and employer branding priorities, working closely with the Culture, Engagement and Employer Branding team, the CHRO, leaders from Total Rewards, Risk, and others.
Help evolve the existing communications model to become less hierarchal, more human, with an amplified focus on compelling storytelling.
Partner closely with the entire Culture, Engagement & Employer Branding team to deliver an integrated strategy designed to inspire, engage, and inform our US team.
Develop strong cross-functional partnerships with Risk, Legal, Compliance and others to align on priorities, communication goals, channels strategy, and messaging.
Occasional travel required for team planning and events, stakeholder engagement and creative campaign development.
- 8+ years’ experience in communications, marketing, and/or journalism
- Experience developing strategic communications plans and executing against them
- Experience engaging with and influencing C-level stakeholders
- Experience managing multiple strategic priorities simultaneously and independently
- Experience with change management and internal communications
- Experience building cross-functional relationships
- Experience working on teams in a highly matrixed organization with shifting priorities
- Presentation skills
- Experience supporting HR communications
- Experience in change management
ABOUT THE COMPANY
Santander has big plans for its future in the US. We’re working to transform our digital capabilities, improve our product set, and provide a best-in-class client experience, moving from transaction to relationship-focused interactions. And we’re working to attract the kind of talent that is up to the challenge and wants to be part of a community of people who support one another in work and life and who do great things for our customers and communities through our everyday actions.
Learn more about Santander at https://www.santander.com/en/about-us
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