THE ROLE Certinia is seeking a highly organized, proactive Analyst Relations (AR) Contractor to support our global AR program. In this part-time role, you will support the Global Head of Communications and collaborate with our external AR agency to ensure smooth day-to-day operations. You will serve as the operational backbone of the program: coordinating analyst engagements, tracking major report cycles, managing internal communications, and handling compliance reviews. This is a fantastic opportunity for a detail-oriented, experienced AR professional looking for a flexible role within a fast-paced SaaS company.

This position is part-time (20 hours/week) through Dec. 31, 2026. 

WHAT YOU WILL DO IN THIS ROLE

• Strategy & Planning Support: Monitor weekly priorities and ensure all analyst engagements are appropriately tracked. Flag upcoming major report deadlines to the broader team and respond to incoming research requests.
• Analyst Engagements: Manage the logistics of analyst interactions. Facilitate briefings and inquiries, and ensure internal Subject Matter Experts (SMEs) are fully prepped prior to calls.
• Major Reports (MQs/Waves): Coordinate complex internal review cycles. Work closely with our AR agency on the RFI process and route drafts to relevant stakeholders for final approval.
• Operations: Manage incoming internal requests regarding engagements and research. Track report publication dates to flag for internal teams. Ensure AR systems and processes are continuously updated and stakeholders are regularly informed.
• Reprints & Licensing: Manage Internal Compliance Reviews to ensure Marketing assets do not violate analyst firm quote guidelines. Request initial quotes and contract templates from analyst firms, and connect Marketing with Analyst AEs to negotiate terms.
• Custom Content & Webinars: Coordinate kickoff calls between analysts and internal Product/Marketing teams. Manage the review timelines for drafts and presentation slides, while continuing to oversee compliance.

WHAT YOU NEED TO BE SUCCESSFUL IN THIS ROLE

• Bachelor’s degree in Marketing, Communications, Business, or a related field.
• 5+ years of experience in analyst relations (SaaS/Tech industry experience highly preferred)
• Exceptional organizational and project management skills; ability to balance multiple moving parts, timelines, and deliverables with ease. 
• Strong internal communication skills with a proven track record of cross-functional collaboration (especially with Marketing, Product, and Sales teams).
• Meticulous attention to detail. 
• Self-starter mentality; able to work independently, triage requests efficiently, and keep processes running smoothly in a remote/hybrid environment.

WHAT ELSE WOULD BE GREAT

• Experience working alongside an external AR agency.
• Experience with Gemini and NotebookLM 

ABOUT THE COMPANY

Certinia is the leading global provider of AI-powered Professional Services Automation (PSA), unifying sales, delivery, finance, and customer success on a single record to act with certainty across the entire services journey. Veda, Certinia’s AI engine for services operations, combines specialist agents and intelligent actions grounded in decades of institutional knowledge to shift services organizations from reactive workflows to autonomous operations. This comprehensive system enables the world’s most complex global enterprises to accelerate time to revenue, drive scalable growth, and increase customer value. Certinia is backed by Haveli Investments, Salesforce Ventures, TA Associates, and General Atlantic. For more information, visit www.certinia.com.