The state of hourly work and the permanent changes that came in 2020

The pandemic has created many operational and employment challenges for industries that rely on hourly employees, whether they’re from health care to hospitality, and retail to manufacturing. The good news is that many of these workplaces proved their resilience in the last year by successfully adapting how they do business. The better news is that some of the changes these businesses made are proving so effective and efficient that the evidence suggests they’re here to stay.

Let’s take a look at some of these changes and what we can all learn from them. But first, allow me to explain how the insights featured in this article were gleaned.