Try a little courtesy to facilitate all your communications Discard assumptions and absolutes in favor of more gracious ways of getting your point across. By Rob Reinalda@word_czarJan. 21, 2010 SHARE To read the full story, log in. Become a Ragan Insider member to read this article and all other archived content. Sign up today Already a member? Log in here. Learn more about Ragan Insider.