Turn your forgettable ‘About Us’ page into a memorable one

Can bloggers, journalists and readers figure out what your organization does from your boilerplate?

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A boilerplate is the short “About us” paragraph at the end of your releases that describes your organization.

It’s the boilerplate’s ubiquitousness that makes it important. Your boilerplate gets used over and over again. Depending on the scope and reach of your media relations efforts, your boilerplate could be posted and published thousands and thousands of times—and read by millions of people.

Some communicators argue that that makes the boilerplate the most important paragraph in your organization.

The problem is, too many boilerplates are far too long, broad and fluffy to be very useful.

Include just the facts, ma’am.

What goes into a good boilerplate?

To decide, think like a reader. Ask, “What would a journalist or blogger need to know to define my company in an article or post?” For the most part, you’ll want to stick to the 5 W’s. You might want to include:

Whom you help. AllianceBernstein‘s boilerplate, for instance, says, “For over 40 years, AllianceBernstein Investments, Inc., … has helped investors …”

What you make or do. AllianceBernstein: ” … by providing innovative investment solutions from a diverse line of investment vehicles including mutual funds, college savings (529) plans, retirement products and separately managed accounts.”

Where you’re located. Olympic Paints and Stains, for instance, mentions that the company is based in Pittsburgh.

Where readers can find you online. Create inbound links for your website. To optimize your boilerplate for news portals:

  • Link your company name to your home page
  • Include the URL in parentheses after your company name

Example: “Wylie Communications Inc. (http://www.WylieComm.com) …”

Why you’re an industry leader. Don’t just call yourself a leader. Deliver a compelling proof point.

Rosetta Stone’s boilerplate, for instance, says, “Teaching 29 languages to millions of people over 150 countries …” and “For the second year in a row, Fairfield Language Technologies is one of the fastest growing technology companies in Virginia as ranked by Deloitte and Touche.”

And Tellabs‘ boilerplate offers this proof point: “… 43 of the top 50 global communications service providers choose our mobile, optical, business and services solutions.”

Other details to consider. You might also include:

  • Your stock ticker symbol, if applicable.
  • The year you were founded, if notable. American Express, for instance, notes that it was founded in 1850. Wylie Communications, on the other hand, doesn’t mention that it was founded in 1996.
  • Your size in annual revenues; assets under management; number of employees, clients, members, outlets or products sold; or other measures that makes sense for your organization.

Ann Wylie is president of Wylie Communications, Inc., a writing, training and consulting firm. She is also the author of RevUpReadership.com, and Wylie’s Writing Tips.


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