What you know about emojis is wrong

That little smiley face may be here to stay, but it doesn’t belong in workplace correspondence. Not because it isn’t appropriate, but because it gets in the way. (And don’t blame the millennials!)

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More than 75 percent of workers admit to using emojis in professional communications, according to a Cotap Inc. survey. I have mixed feelings about that.

There is no shortage of industry experts who will tell you emojis are here to stay and we should get used to them. Again, I have mixed feelings. Before I am labeled a spoilsport, allow me to explain. I have no real problem with emojis; I use them myself. I just haven’t been convinced of their usefulness at work.

Allow me to explain further by knocking down the classic pro-emoji-in-the-workplace arguments:

“Millennials use emojis in daily communications, and we must adapt to the new normal.”

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