What’s worse than bad news? Managers not in the know

See how one company delivers major company news to managers before it reaches employees

Having just opened a companywide e-mail, a jittery employee comes to you and wants to know what’s going on and how it affects her and when will all this happen and … and … and …

And you have no idea what she’s talking about. You haven’t read that e-mail yet. Not good.

To avoid this scenario, communicators at Graybar compose the Manager Briefing to let managers know, in advance, about company news or policy changes. The Q&A-style document ensures that managers are informed of any company change at least an hour, but usually a day, before employees are notified.

The head start gives managers time to take in and assimilate the news, and to seek out further information they may deem necessary to explain the issues at hand and squash rumors and misconceptions.