Global State of Internal Communications Report 2023

The role of internal communications has had to evolve rapidly over the last four years, according to ContactMonkey’s 2023 Global State of Internal Communications survey and report. Results from the survey provide unique insight into the outlook for internal communications in the face of compounded circumstances.

According to the report, in 2023, the workplace will be defined by uncertainty around trends like inflation, competition for talent, quiet quitting and varying workplace structures. Internal communicators are responsible for navigating this complex landscape while supporting leadership vision, enabling people managers, advocating for employees and developing their own career trajectories.

The report highlights key trends shaping internal communications in 2023, including:

  • Workplace culture, employee engagement, recognition and feedback.
  • Tool and technologies.
  • Strategy and leadership.
  • Remote, hybrid, in-office and deskless workplaces.
  • And, so much more.

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