Internal Email Benchmark Report 2023

For the third consecutive year, email has been voted the preferred internal communications channel, according to ContactMonkey’s annual Global Internal Communications Survey and Report. Are you surprised? Email, as a channel, successfully addresses multiple pain points faced by internal communicators.

While email delivers consistent, on-brand communication to your entire workforce across departments and locations, you must gain insight to analytics so you can set accurate targets for your email strategy. These metrics can be a powerful tool in helping internal communicators prove the ROI of their efforts.

ContactMonkey’s Internal Email Benchmark Report will help internal communicators gain strategic insights to:

  • Vital internal email metrics.
  • Email performance across 20 key industries.
  • Internal email best practices that deliver tangible results.