10 common intranet complaints—and how to resolve them

Problems with search and navigation or an abundance of stale, irrelevant information on the home page—all can turn off your employees. Try these approaches to freshen up and streamline your site.

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Your intranet portal helps you connect with your employees, collaborate on documents/projects, and create content to improve overall business efficiency.

However, if you aren’t getting the engagement you are looking for from your users, you may not be harnessing all the advantages your intranet has to offer.

To zero in on the lack of engagement on your intranet and within your company, you may want to check your intranet analytics to determine which areas are getting the least amount of traffic. Or you might add a quick poll or an online survey to your home page to get feedback from your employees.

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