3 myths about creating content for mobile users

As smartphones become almost ubiquitous, marketers must be judicious in how they package text and visuals for consumers. That means, in part, shedding a few obsolete notions.

Today, 80 percent of internet users own a smartphone, and consumers are “multi-screening” (browsing on both mobile and desktop devices).

That’s why you must create consistent experiences across an array of devices.

“The latest data shows that we are now well past the tipping point,” says Smart Insights, as “mobile digital media time in the U.S. is now significantly higher at 51 percent compared to desktop (42 percent).”

This is about more than simply making your site responsive to mobile devices. It means thinking about how the vertical screen changes the way we write and structure content.

Below we debunk three myths that can trip up content marketers writing for mobile:

Myth 1: You must write for the Golden Triangle.

“It’s time to toss the old paradigms,” says Neil Patel, and “forget everything you thought you knew about reading content online.”

Traditionally, content writers crafted content according to two paradigms: the golden triangle and the F-shaped pattern.

The golden triangle. During eye-tracking studies researchers learned that users focus primarily on the upper left corner of a website or search engine page results. This triangular region is where most eye movement was focused.

F-shaped pattern. Researchers also noticed a variation on the golden triangle known as the f-shaped pattern for its resemblance to the letter. Users were likely to read horizontally through the first line before moving down the page and reading across in a second horizontal movement that covered a shorter area than the previous line. Users would then scan the content’s left side vertically, forming the stem of the “F.”

However, this all went out the window with the introduction of mobile screens. There’s simply not enough text on the screen to create these reading patterns. Instead, users focus on the center of the screen. The eye-tracking study below reveals that readers devote 86 percent of their attention to the upper two-thirds of the screen, missing most of the lower content.

This means the way you structure information is extremely important. On a desktop web page there is plenty of room to craft a message and keep it above the fold (the area visible before the reader must scroll).

However, on a mobile device you don’t have the luxury of space-every word has to count. Structure your content so that only the most important and gripping information appears above the fold.

Start with a powerful headline, followed by a few lines of text that function as a subheading. Headlines are especially important when writing mobile-optimized content and should compel the reader to move below the fold. A long headline will push your subheading offscreen, so keep them short, engaging and to the point.

If you’re writing a blog post, don’t begin with a meandering anecdote or mobile users might never scroll down to the meat and potatoes of your article. When creating a landing page, make sure that the text doesn’t push your CTA below the fold. Keep cutting excess text until you simply can’t cut anymore without losing valuable information.

Myth 2: You should always use images.

Visual content gets 94 percent more total views and is 40 times more likely to be shared on social media. However, those writing for the mobile screen should think carefully about how they integrate images into their content.


Eye-tracking studies show that mobile users are likely to focus more on images than they do text. Use images sparingly and only when they add value to your content. In other words, include the graph that illustrates the research you quoted, but forget the stock image that you’re using just for the sake of including an image.

Some visual content, such as infographics, is less conducive to the vertical screen. If you suspect that an infographic is going to get a lot of mobile traffic, try breaking it up into consumable pieces that don’t require the reader to zoom in and out to read.

It’s also important to pay attention to file sizes when considering how your images will render on a mobile device. Mobile devices often load images more slowly than a desktop or laptop computer, and large images can eat up valuable data. Try to keep the size of your image at 20K or less so you won’t lose your readers’ attention during long load times or drive up their phone bill.

Myth 3: Mobile content must be short.

People use their mobile devices for messaging, calling, gaming, tweeting, snapping, scrolling through Instagram, swiping right-the list of distractions is endless.

This means that you’re not just competing against other online content for attention; you’re also up against the endless stream of notifications from apps that threaten to pull the reader away from your content. In order to maintain your audience’s attention, you have to create easily digestible content.

Patel says this doesn’t mean writing less, but better. In other words, writing for mobile doesn’t mean you have to sacrifice quality or information. Instead of thinking about how you can cut down your article, think about how you can structure the content to ease readability and help your viewer to focus.

Reading long paragraphs of text takes a lot of concentration on any device, so keep them succinct. Remember that paragraphs that seem short on a desktop can quickly turn into a wall of text on mobile devices. Help out your mobile readers by writing in snippets and cutting your paragraphs to two or three sentences.

You can also experiment with subtitles, bulleted lists and highlighted quotes to break up text into consumable nuggets and improve mobile readability.

As mobile devices continue to eclipse desktops, the best way to prepare your content for the vertical screen is to make sure that it’s not only optimized for mobile but also structured for mobile.

Avoid the three traps above, and you’ll be on the path to creating content that holds your readers’ attention-regardless of the screen size.

Sophorn Chhay is the marketing guy at Trumpia. Follow him on Twitter, LinkedIn, Facebook and Google+. A version of this article first appeared on ScribbleLive.

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