Are your staffers rebelling against SharePoint?
Consider the John Deere employee—let’s call him Rufus—who was frustrated trying to organize information for meetings.
The company’s SharePoint experts, among them communicator Tara Saylor Litzenberger, came up with a solution and sent him off to see whether he could run a better meeting.
Success! Rufus emailed her to say it had worked so well, everyone was asking him to show how it worked, Litzenberger says in the Ragan training video, “But SharePoint sucks! How to turn your employees’ attitudes around.”
Nobody would have listened, Litzenberger says, if she had gone around saying, “Guys, look at this cool thing SharePoint does.” But by solving a problem, she won an enthusiastic advocate.