7 questions to ask in an internal mobility audit

Communicators, here’s why you should prepare an audit to quantify how employees use mobile devices for work.

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A mobility audit is the first of a three-step strategy to put the right mobile solutions in the hands of the right employees, according to a report by The Altimeter Group.

“It’s likely that most workers inside an organization are toting mobile devices,” the report says. “The question becomes what are the devices and who is using them.”

Altimeter suggests an internet audit to determine how many mobile users your company employs, and the types of devices they use to access company data.

In fact, a mobility audit should go far deeper. It’s not a task for one department or individual. As companies like IBM have found, a cross-functional task force is the best way to tackle the audit, and even then someone is likely to be left out.

Input and insights are required from IT (systems and infrastructure), legal (risk and regulatory issues), Human Resources (policy), health and safety (safe practices, revisions to existing policies and opportunities to use mobile solutions to support health and safety efforts), and communications (we’ll get to that in a minute).

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