Grab some communication takeaways from Jen Psaki, and learn a painful lesson from a terrible Black History Month idea.
Comms professionals analyze Jen Psaki’s performance, even the #PsakiBomb.
Tactics and platforms change, but bedrock storytelling principles remain. Follow these reminders to keep your messaging on point this year.
Are you looking to head in a bold new direction? Here is some advice on changing the perception of your organization in the marketplace.
Whether you’re targeting internal employees or external consumers, there are a few important steps you shouldn’t ignore.
Silence is not a ‘safe’ messaging play. Companies need to communicate their values, internally and externally, in the aftermath of such a jarring event, and their comms teams should help shape the strategy.
Today is not the day to skirt around hard conversations. Have them. Make yourself available. Put employees first. Show them the heart of your organization.
How should you handle those nasty critiques on Glassdoor? Should you respond at all? Follow this guidance to counter negative comments and protect your brand’s reputation.
If you say one thing and do another, you’ll quickly lose credibility. Here’s why your internal messaging should shape, influence and animate all your communication.
Seventy-eight percent of survey respondents tout social media as the most important external channel, while press releases win the loyalty of 54%. Here’s a look at how you should be using social media in these uncertain times.
Needed more than ever, even a simple CEO message can get complicated in a pandemic.
Take a few moments to savor the many creative freedoms we enjoy.
Here’s a roundup of the week’s crisis communication news for communicators.
Here’s a roundup of the week’s crisis communication news for communicators.
Also: Citi Group partners with &pizza to feed health care workers, how leaders can give employees hope during COVID-19, how influencers can help you weather the crisis, and more.
