Empowering managers and supporting execs

Try these tips and tactics that are resonating amid ongoing COVID-19 chaos.

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Create manager toolkits and guides to help deliver consistent, transparent messaging. Include:

Managers must be able to deliver messages in authentic, authoritative manner. That involves listening, asking thoughtful questions and being mindful of employees’ body language. To wit, consider having a weekly call with managers and the executive team to provide consistent messaging tips and make sure everyone’s on the same page.

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