How an ERG led to a new benefit for Squarespace

The company added a mental health support tool at an ERG’s recommendation — and earned a win in Ragan’s Workplace Wellness Awards.

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Like many organizations, Squarespace saw the pandemic taking a toll on its employees’ mental health. The leadership team began a system of regular communication and encouraging the use of mental health days as often as needed, but it became evident that more needed to be done.

While employees share feedback via quarterly and annual engagement surveys, focus groups, and Ask-Me-Anything sessions, the Squarespace Diversity and Inclusion team aligns with the seven global employee resource groups (ERGs) and surfaces employee feedback to leadership. The MINDS ERG offers support, awareness and education around mental health, which includes reducing the stigma around the topic and providing resources.

As the Squarespace benefits team evaluated the company’s wellness programs and explored additional mental health supports for employees, the MINDS ERG co-chairs also began doing research. The two groups came together, and the employee co-chairs indicated interest in the meditation and mindfulness app Headspace as a possible solution for helping reduce employee stress and fatigue.

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