It is no secret that people of different ages communicate differently.
Baby boomers born in the ’40s and ’50s may prefer face-to-face communication and tend to shy away from technology-based communication such as email, texts, and video chats.
Millennials and Gen Zers, on the other hand, grew up using technology to communicate and are typically more comfortable communicating through these types of mediums. As digital transformation changes the means, methods and cadences that you deploy to communicate with employees, it is increasingly important to understand and recognize different generations’ preferred methods of communication.
Embracing a multigenerational workforce requires a communication style that acknowledges the preferences of each generation without sacrificing the needs of the business. When properly considered, creating cross-generational communication can make your organization more productive—and more harmonious, too.
Embracing aging in the workplace