There’s a disconnect between HR and workers when it comes to financial benefits

The SoFi At Work report reveals a gap between how HR leaders communicate about financial well-being and what workers are hearing.

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To mark Financial Literacy Month, SoFi At Work released its “The Future of Workplace Financial Well-being” report, which looks at financial well-being, literacy and benefits from the perspective of both employees and human resource leaders. SoFi At Work partnered with research firm Workplace Intelligence to survey 800 human resource leaders and 800 full-time employees in December 2021. The report findings suggest areas of agreement, disconnect and opportunities that will be noteworthy to wellness pros.

Employees and HR leaders agree that their company should be responsible for employees’ financial well-being (84% and 98%, respectively). But there’s a disconnect: 80% of HR leaders say their company is concerned about employees’ financial well-being, but only 55% of employees feel the same.

And while 74% of HR leaders said financial well-being is a top priority for workers, only 35% said they have a strategy in place to meet those needs.

With 75% of employee respondents indicating they have at least one source of financial stress — a finding that held true for employees of all ages, incomes and varying industries — the report suggests employers “may not be aware of all the ways that financial benefits can help their people and their business.”

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