Workplace wellness ROI: An organizational framework for measuring results

Cigna offers a blueprint to help workplace wellness managers understand what is working for employees and what is having little impact.

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Wellness ROI from CIGNA

How do you know if your wellness program is having the desired effect?

This should be an important concern for anyone in the wellness field, particularly after a disheartening study published in 2019 showed that there was little clinical proof of reduced health care costs for workers enrolled in workplace wellness programs.

However, researchers note that the field of workplace wellness is relatively new and there is still much to learn about the impact that employers can have on the well-being of their people, particularly when intersectional causes like mental health and financial stability come into play. However, you will have very little idea of what is really working if you are measuring all the wrong things.

Cigna, a worldwide health organization based in Bloomfield, Connecticut, has produced a framework to help wellness pros evaluate their programs. It includes five parameters, including these:

(Image via Cigna)

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