Infographic: The top reasons customers break up with brands online
Just because a customer clicks the like button doesn't mean he'll stick with your brand for the long haul. Take a look at the top reasons fans unlike, unfollow and unsubscribe from your brand.
By Kristin Piombino | Posted: February 21, 2012
Breaking up isn't always hard to do. In fact, when it comes to breaking up with a brand, some people find it quite easy. An infographic from Get Satisfaction and Column Five illustrates the top reasons why people unsubscribe from brand emails or stop following a brand on social media. According to the graphic, most customers break up with brands because they post or email too frequently and the content becomes repetitive. Customers may originally follow a
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