Is email your best bet for internal messaging and collaboration?

Any staff communication system has its own benefits and potential pitfalls, but the nature of today’s workplace often requires real-time, eyes-on teamwork. Consider these software options.

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Should internal email be replaced?

Few professionals are ready to abandon email for their external correspondence.

Still, with other options available, why use email internally? There’s a lot to be said for using internal email as a primary means of communication. One plus is familiarity: Every employee knows how it works.

It’s a quick way to distribute documents to a selected group. It also helps you document which tasks you have and haven’t completed—with a built-in time stamp.

Internal email is easy to organize with folders and sub-folders, too.

Potential drawbacks with internal emails

We are increasingly at risk from phishing attacks. Though the threat may originate from outside, one moment of inattention by a single employee can let the scam work, potentially affecting the entire company.

Hacking is another issue. If a hacker should identify a vulnerability, it could be used to steal emails, possibly containing proprietary information or internal-only documents.

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