The Employee Experience Conference | August 12-14, 2024,  Nashville, TN

DON'T MISS THE EXCITEMENT
  • Collaborate across departments
  • Measure employee engagement
  • Enhance employer brand
  • Empower managers
  • Bolster benefits and wellness ROI
  • Optimize intranets
  • Activate upskilling

Are you fully committed to positively impacting the employee experience at your organization? Today’s workers increasingly expect an employer to echo their values and commitments, offer opportunities to grow and learn, and authentically invest in their sustained success. That’s a lot for one person to tackle solo — and precisely why it takes collaboration between Communications, HR and the C-suite to shape a truly healthy, productive employee experience.

Join us on August 12-14th for Ragan’s Employee Experience Conference to learn how to improve employee engagement, retention and satisfaction while achieving business objectives. You’ll leave equipped with the strategies, insights and skills needed to help managers and leaders alike boost performance, manage change and create growth pathways that tie back to larger business goals.

You’ll be hosted at the Four Seasons in Nashville, TN for an event guaranteed to help you successfully support, measure and refine along each stop of the employee journey. From interactive sessions on navigating delicate conversations to fresh strategies for rethinking your employer brand and EVP, our Communications and HR professionals, execs and instructors will arm you with the tools and strategies you need to thrive.

REGISTER NOW

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Register today! Don’t miss this opportunity to:

  • Access exclusive networking opportunities and forge new connections with your peers.
  • Learn how to equip managers with the strategies and tactics they need to guide employees and businesses into the future.
  • Launch, refine and promote a collaborative, business-minded employee experience program.
  • Learn how evolving technology like AI can help you upgrade workplace comms.

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FEATURED SPEAKERS

KEYNOTER
NFL player, West Point Grad, Burnout Survivor
Read bio
Sr. Managing Director, US & Mexico Communications Leader
PwC
Read bio
Vice President of Communications, U.S. and Canada
Nissan Motor Corp.
Read bio
AVP, Internal Communications
Victoria's Secret & Co.
Read bio
Chief Communications Officer
Tennessee State Government
Read bio

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AGENDA

Pre-Conference Workshops
12:30-1:45 p.m.
Measurement Strategies for the Employee Lifecycle

Ragan’s Communications Benchmark Report found that over half of communications leaders consider measurement and data analytics training to be essential, underscoring the need to identify, measure and implement data-driven strategies that drive desired behavioral outcomes. In this interactive workshop, instructors will guide attendees through each stage of the employee lifecycle, identifying the best KPIs to track during onboarding, company-wide announcements and leadership changes, layoffs and organizational pivots. By the end of the workshop, you will have  a customized roadmap that connects back to enterprise-wide business objectives.

You’ll learn:

  • The employee journey: A sample full-year new-hire Comms & HR framework, which includes the various engagement KPIs each function can source along specific
  • Onboarding metrics: Collaborative strategies, tools and workflows for measuring and evaluating satisfaction, productivity ramp-up and retention rates of new hires.
  • Engagement during change: Outputs that measure how productivity and communication effectiveness meet during mergers, restructures and leadership changes.
  • Summarizing sentiment: Strategies for achieving outcomes based on employees’ experiences during each phase in the lifecycle and making decisions based on where morale correlates with performance.
  • Moving the needle: Approaches for tying outputs collected at various steps in the employee journey back to larger business objectives that will impact your organization’s bottom and top-line revenue.
  • Leadership Communication: How often managers should collect qualitative employee feedback, suggestions and concerns – and what channels and KPIs are best to share with leadership.
Senior Business Program Manager
Microsoft
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Director of Employee Experience & Culture, Customer Experience and Success
Microsoft
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Chief People Officer
Exos
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1:45-2:00 p.m.
Recharge Break
2:00-3:15 p.m.
Wellness that Works: Aligning Employee Wellbeing with Business Success

In this workshop, we’ll demystify the steps organizations took to design and launch wellness programs that actually worked – and how they communicate the advantages of such programs to leadership. You’ll learn how the success of each initiative impacted organizational performance and contributed to organization-wide KPIs.

You’ll discover:

  • The 4 pillars of wellbeing: Examples of how mental, physical, social and financial wellbeing manifest in successful, well-engaged wellness plans.
  • Bridge and balance: How to launch and refine wellness programs that connect to each wellness pillar, and expand or contract offerings based on what employees tell you they need.
  • Back to business: Strategies for measuring the success of initiatives and proving the worthiness of your investment to the C-Suite by tying those successes back to business growth.
  • Consistent reinforcement: How to support, train and empower managers to stay accountable for identifying the warning signs of waning wellbeing, nurturing soft skills in their direct reports and giving feedback on the wellness program in action.
  • Prideful promotion: Where it makes sense for benefits messaging to show up in your employer brand, including career pages and employee stories, to showcase your employee value proposition.
  • Interactive audit: Pre-submitted wellness programs from workshop attendees will be reviewed live, with suggestions offered to expand, trim and streamline specific offerings relative to the employee preferences.
Account Supervisor, Health
Porter Novelli
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VP, Employee Experience
Porter Novelli
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Brooke Wilson
Head of Resources for Living
CVS Health
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3:15-3:30 p.m.
Refresh and Recharge Break
3:30-4:45 p.m.
The Language of Leadership: Authentic Executive Comms That Inspire and Inform

Communicators who understand that a healthy employee experience starts at the top must also play the role of advisor, strategist and guide to ensure the C-suite delivers mindful messages at the right time in the right way. This workshop will dive into what it takes to shape an executive messaging strategy that helps the C-suite communicate better by melding writing, planning and omnichannel messaging to prioritize and platform employee experience — sharing not just the wins, but the challenges in a transparent, authentic way.

We’ll discuss:

  • Masterful messaging: Analyzing the elements of specific executive messaging strategies that resonated with the workforce.
  • Dynamic delivery: Omnichannel best practices for delivering engaging executive messages to a global, remote or hybrid workforce in the ideal medium.
  • Issues management: Tips on the words, style and visual approaches that persuasive leaders use to communicate during a crisis.
  • Soft skills: Tips for media training and preparing executives to speak about difficult business decisions, particularly in forums where they might need to answer questions, through an empathetic, people-first lens.
  • Owning the voice: Approaches to writing authentically with (or for) your leaders to spotlight their personality and connect their prose back to larger company goals.
  • Hands-on practice: Using a poorly crafted executive response as a starting point, you’ll refine, revise and develop it into a new messaging strategy that better meets employee expectations.
Brand Journalism, Content Strategy and Culture Consultant
RCG
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Vice President of Communications, U.S. and Canada
Nissan Motor Corp.
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5:00-7:00 p.m.
Networking Meet-Up

Join us at Mimo Bar at the Four Seasons as we get to know each other at this casual cash bar meet-up and kick off the conference in style!

Day 1
8:00 a.m.
Registration Opens
8:15-8:45 a.m.
Networking Breakfast
Data-Backed Best Practices for Email Communication During Open Enrollment

Nothing conjures up feelings of dread and stress quite like Open Enrollment. HR professionals face overwhelming workloads and chasing down employees with last-minute benefits selections. Consequently, employees may feel confused about policies, bombarded by emails and not actively engaged. To tackle these challenges, employee engagement is key — and PoliteMail stands ready to provide expert guidance, drawing from insights gained from analyzing over 4 billion internal emails sent to 15 million employees worldwide.

  • Quick tips for streamlining your open enrollment process.
  • Creating a dynamic communication strategy that boosts engagement.
  • How AI can assist HR professionals.
  • Email best practices and key findings of our 2024 Email Benchmark report.
Ashley Varney
HR Director
PoliteMail Software
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Steven Gregoire
Business Development Executive
PoliteMail
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8:45-8:50 a.m.
Opening Remarks

We’ll kick off our boots and get comfortable in Nashville by unpacking some key findings from Ragan’s 2024 Communications Benchmark Report on top skills and competencies for communicators, employee engagement, AI’s impact in the workplace, DEI priorities and change communication.

8:50-9:05 a.m.
RAGAN'S EDITORIAL PANEL
Pressing Issues

Wellness programs are expensive and don’t always move the needle. All the more reason why communicating using the language of your business isn’t just a nice upskilling perk to offer — it’s also a way to align your business and wellness strategies across functions. In this session, Ragan’s editorial team will share our research on how organizations are implementing wellness, learning and development and other employee experience initiatives — and offer tips on how to make these cases stronger by framing them around the needs of the business.

9:05-9:40 a.m.
KEYNOTE
Preparing Your Workforce to Withstand the Unknowable

The world is changing, and it is not slowing down any time soon. As the sure-to-be contentious 2024 election looms amid a divided nation and the world navigates escalating global conflicts, it’s crucial that your organization consider and fold in employees from the outset. In this opening keynote, you’ll learn how we can make the important internal shifts needed to catapult us forward, so we can be better leaders, managers, and communicators to our fellow employees during a time of unprecedented change and uncertainty. Through the story of Caleb's own inward personal journey, he shares techniques he’s learned to become a resilient, more complete person, and how he’s had to work through rapid change and stress.  Learn how to connect, empower, and communicate with leadership and employees—and reclaim your own job satisfaction and joy in the process.

KEYNOTER
NFL player, West Point Grad, Burnout Survivor
Read bio
9:45-10:25 a.m.
PANEL
Identifying and Meeting Shared Goals with Comms, HR and Marketing

Building a sound employee experience strategy requires comms, HR and marketing to work closely together. How can you narrow the gaps in reporting, communication and resource sharing to strengthen these partnerships? In this panel, a trio of Communications, HR and Marketing leaders will share strategies to strengthen cross-departmental ties — and how to develop and deliver on shared goals through collaboration.

You’ll learn:

  • Goal setting and alignment: how to think through the lens of other business functions by setting strategic goals and deliverables to consider how they intersect — and diverge — with those of colleagues in HR, marketing and more.
  • Polishing process: Workflow and interpersonal communication approaches that minimize the obstacles to effective collaboration.
  • Un-siloed team tech: Tried-and-true tips for sharing employee engagement insights across the enterprise.
  • Speaking from one voice: Successful approaches for aligning cross-functional goals with your employer brand that acknowledge and communicate your purpose commitments consistently across channels.
  • Perfect timing: Content calendar considerations for managing the cadence of campaign and message delivery that allow room for each function’s big push to breathe.
  • Bonus - charm offensive: How to make the case to a co-worker or leader who doesn’t understand the value of a holistic, cross-functional employee experience initiative.
Gideon Pridor
Chief Marketing Officer
Workvivo
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Vice President of Communications, U.S. and Canada
Nissan Motor Corp.
Read bio
VP, Internal Communications
ADP
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10:30-10:50 a.m.
Industry Spotlight
10:50-11:10 a.m.
Reflect and Refresh Break
11:10-11:35 a.m.
Employer Brand and EVP Comms that Attract, Recruit and Retain Talent Year-Round

Communicators protect reputation when they align employee expectations with the company’s mission, vision, and values to engage employees — but it starts attracting the right people. In this session, you’ll learn how your employer brand and EVP can be optimized internally and externally to ensure your organization’s recruitment and retention strategies align with the reality of what it’s really like to work there.

You’ll learn about:

  • Keeping it real: How to start crafting your mission, vision and values statement when one doesn’t exist and roll it out the right way.
  • Platforming values and benefits: How comms helps the core components of an EVP show up employer branding materials when employees need to see them most.
  • Showcasing talent: Running a comms-led employee recognition tool that taps internal advocates and ambassadors for branding comms on the intranet, employee apps and LinkedIn – plus how to incorporate authentic employee stories and experiences.
  • Earned engagement: PR strategies for placing stories that amplify your engagement efforts, including giving back and volunteer work, education initiatives and purposeful partnerships.
  • Platforming retention: How to celebrate and promote employee anniversaries and other achievements as a means to boost retention – then promote them to external audiences and prospective candidates.
Director, Communications
Land O'Lakes, Inc.
Read bio
11:40 a.m.-12:40 p.m.
INTERACTIVE
The Hyped Hybrid: Crafting Collaborative Culture Experiences

Creating a sense of belonging, inclusion and engagement among employees with different working arrangements – whether they are remote, hybrid, dispersed or deskless – often goes smoother in theory than in practice. This interactive session will explore digital strategies for fostering community between coworkers that unites all employees around a shared, people-first culture.

We’ll discuss:

  • Starting Point: Evaluating the state of your organization and assessing the key factors impacting employee sentiment to decide what program/initiatives are needed to engage employees and meet them where they are. We’ll apply Maslow’s hierarchy of needs to employee engagement.
  • Belonging on a budget: How to reach employees faster and more directly, working within budget constraints.
  • Exceptional experiences: Innovative virtual initiatives that bring visibility to workers in less recognized roles. Creating a digital space that transcends geographical barriers to connect dots and create cohesion for employees.
  • Interactive – plotting the employee experience: Using analysis tools, map out the factors impacting employee sentiment and plot the employee engagement gaps. Attendees will also ideate engagement activities/tools that meet employees where they are.
Senior Communications Manager, Corporate Initiatives and Employee Experience
3M
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Communications Strategist
3M
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12:45-1:30 p.m.
Lunch and Listen
Healing your Community with Power of Music

During our lunch break, you’ll be entertained and enlightened by Nashville entertainer Gary Jenkins, who combines music, comedy, impersonations, and interaction to entertain and inspire as he takes you on a high-energy, fun-filled tour of the iconic music and musicians who caused Nashville to be known as Music City.

Nashville Country Music Educator and Entertainer
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1:40-2:10 p.m.
PANEL
Optimizing Onboarding, Stay Interviews and Benefits Messaging for Managers

Delicate and personal messages build trust when they are delivered with sensitivity and tact. It’s crucial to train managers in the right way to message their reports during onboarding and benefits elections. In this panel, you’ll discover how comms can help ensure onboarding goes smoothly by preparing managers with the right prompts, talking points and intranet resources, giving them everything they need to build new relationships on a strong foundation.

We’ll explore:

  • Resource hubs: How to design a manager-exclusive portal on your intranet with talking points and strategies to ensure a smooth onboarding experience.
  • Keeping it consistent: Tips for standardizing onboarding communications to ensure managers provide incoming employees with the necessary training and support to maximize productivity.
  • Staying accountable: Strategies for ensuring managers prioritize benefits education and communicate the importance of making timely elections.
  • Minding the journey: Approaches to facilitating the right introductions to new coworkers, platforms and projects to avoid meeting fatigue and premature burnout.
  • Boosting benefits: Ways to entrust managers with boosting employee engagement by refining the talking points around the hard and soft benefits that make up your Total Rewards.
Visiting Professor
NYU
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Training Manager, eCommerce Sector, North America
DHL Supply Chain
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Vice President, Communications and Brand Experience
ING Americas
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2:15-2:40 p.m.
Walking the Talk: ERGs, BRGs and Working Groups That Boost Belonging

Whether your organization refers to them as employee resource groups, business resource groups, working groups or something else entirely, giving employees the chance to join a cohort of colleagues who share their identity, values and lived experiences can nurture a culture of belonging that deepens each employee’s commitment to your organization.

You’ll learn:

  • Making room: What it takes to launch a group that’s engaged and consistently nurtured, including considerations like meeting cadence, scope of influence and touchpoints across the organization.
  • Leadership support: How to bring in executive sponsors who are empowered and able to champion the group’s ideas among the organization and with other leaders.
  • Tactful Tapping: How to engage ERGs in wider business and culture moments while respecting their time, autonomy and workload.
  • Widening impact: Best practices for encouraging groups to participate in community outreach and volunteer efforts that align with your organization’s larger mission and purpose.
  • Holding space: Creating a labeling system that identifies rules of engagement for each meeting to protect the experience of each ERG member while still being inclusive of allies who don’t directly identify with the identity of the group.
  • Crisis support: How you can design and activate these groups to inform corporate decision-making, mitigate crises and close the gap between words and actions.
Associate Director of Organizational Effectiveness
GLISI
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VP, Operations & Talent
GLISI
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2:45-3:10 p.m.
CASE STUDY
Upskilling With Business Fluency and Mentorship rograms

While Gallup found that 65% of workers consider upskilling a very important factor when looking for a new job, many organizations still struggle to launch learning and development programs that are sustainable and successful. As connectors across business lines, communicators can help. In this session, you'll hear how Jackson operationalized upskilling through launching business fluency and mentorship initiatives by standardizing rollout strategies across the org chart.

You’ll learn:

  • Working with limited to no budget: How to make upskilling core to your employer brand through nontraditional avenues while highlighting the long-term benefits to growth, productivity and retention.
  • Illuminating pathways: Strategies for finding the right lessons, modules and mentors to upskill according to different employee and business priorities.
  • Making time: Approaches that enable managers to use the time they already have more strategically and prioritize your efforts.
  • Shared experiences: Teaching tips that make group learning and shared development experiences worthwhile.
Director, Enterprise Internal Communications
Jackson
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3:15-3:25 p.m.
LIGHTNING TALK
The Role Internal Communicators Play in Fostering a Fun Work Culture

Would your employees describe your culture as “fun”? If not, it’s time to explore the significant impact a fun work culture can have on organizational performance.  Did you know year after year, 81% of employees at companies ranked as “great” on a list of best places to work for described their office environments as "fun"? You’ll leave this lightning talk with practical ideas for moving toward a more fun culture and armed with research that quantifiably demonstrates how companies with fun cultures see increased employee engagement, retention and performance.

You’ll learn:

  • Why being taken seriously as a professional and being fun are not mutually exclusive concepts.
  • What research says about the importance of fun in the workplace.
  • How fun links to employee engagement, retention and performance.
  • Practical tips for making your culture more fun, whether your circle of influence is large or small.
Holly Johnstone
Strategic Communication Consultant
JBG Smith
Read bio
3:25-3:55 p.m.
A Purposeful Pause
3:55-4:25 p.m.
PANEL
Using Generative AI to Enhance the Employee Experience

While employees are concerned about the creeping influence of AI on their workflows and job security, folding education about tools into your learning and development can empower communications teams to deploy these tools for good. In this panel, you’ll learn how three companies deployed generative AI responsibly to customize content delivery streams to distinct employee personas and make messages personal.

You’ll learn:

  • New tools and workflows: Where generative AI tools, including intranets and custom GPTs, fit into the world of internal communications and contribute to employee experience.
  • Measurement deep dive: How to monitor the effectiveness of your AI efforts, including the best AI analytics tools for communicators; measuring gen AI’s impact on content and its impact on content teams.
  • Making it real: Steps to take to set up an internal AI committee and council and how to draft AI policies and guidelines for your team.
  • AI ethics FAQ: Critical ethical considerations of using AI in communications, including copyright, user privacy and data protection issues.
  • Employee surveys: How AI tools can be deployed to streamline sentiment tracking in pulse surveys. Plus: tried and true survey questions and prompts that yield the most qualitative insights.
VP, Pre-Sales
LumApps
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SVP of Editorial and Content
RockOrange
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Sr. Managing Director, US & Mexico Communications Leader
PwC
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4:30-4:55 p.m.
FIRESIDE
Boosting Wellbeing with a Player-Coach Approach to Manager Communications

The 2024 Edelman Trust Barometer found that most people (74%) trust peers and scientists to drive innovation over businesses, CEOs and government leaders. This creates a tremendous opportunity for managers who can build a player-coach relationship with their direct reports to empower their teams to become high-performers. We’ll close out the first day with a look at how communicators can ensure they’re meeting performance expectations and nurturing an innovative, inclusive team at the same time.

We’ll explore:

  • High hallmarks: The core elements of high-performance coaching, including cross-functional collaboration and leadership buy-in, and how they reshape management techniques for better employee wellbeing.
  • Defining dynamics: Active listening strategies for building a communication foundation with direct reports based on respect and clear workflow collaboration expectations.
  • Bringing Balance: How to balance productivity expectations with wellness coaching to create an experiential value add.
  • Pushing back: Productive tactics for challenging the assumptions of a manager’s leader with a positive mindset
SVP
Peppercomm
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Communications + Brand Leader, Southeast
DPR Construction
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5:00-6:30 p.m.
Reception with New Friends
Day 2
8:00-8:30 a.m.
Networking Breakfast

Meet your fellow attendees in our conference hall and use one of our icebreakers to get the conversation flowing:

What's the most memorable live music performance you've ever seen?

What's a hobby or activity you're passionate about?

What’s your favorite Southern culinary dish?

8:30-8:35 a.m.
Opening Remarks
8:35-9:00 a.m.
KEYNOTE PANEL
Solving Employee Disengagement: Lessons from the C-Suite

In this keynote panel, we’ll hear from several CHROs and CCOs who championed award-winning employee experience programs by prioritizing employee engagement in their budgets, collaborating with colleagues in comms and HR, and addressing the pain points head on.

Chief Communications Officer
Pacific Northwest National Laboratory
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Chief Communications Officer
Tennessee State Government
Read bio
EVP, Chief People and Culture Officer
Southwire
Read bio
Chief People Officer
Exos
Read bio
9:05-9:30 a.m.
Elevating Your Town Hall Strategy

Developing a successful Town Hall requires a delicate balance between executive messaging and employee engagement. In this session, you’ll learn how one communication leader teased out a compelling narrative to transform dry town halls into dynamic, dialogue-driven experiences that shared stories from teams across the organization – and brought engagement to record highs.

You’ll become an expert at:

  • Using creativity and data: Explore how data-informed creativity can shape compelling Town Hall segments that go beyond slide-heavy updates and talking heads.
  • Choreographing the event: The exact tools you need to set your town hall up for success whether your meeting is virtual, in-person, or hybrid.
  • Managing the narrative: Tips for balancing company updates and corporate news alongside perspectives from people across the business.
  • Quality Q&A: Learn how to orchestrate a smooth Q&A and prep executives for questions so employees are heard and informed.
Internal Communications leader, Cisco Networking
Cisco
Read bio
9:35-10:00 a.m.
Employee Ambassadors to Retain & Attract Talent

As future generations hold different expectations around job tenure, organizations must adapt to attract and retain top talent. We’ll explore how to design a supportive environment that leverages employee advocates to recruit high-quality candidates through referrals and build lasting connections that lead to boomerang employees.

We’ll discuss:

  • Lessons learned: How comms and HR can confer on data around why employees stay and why they leave to inform future hiring strategies.
  • Building community: The pieces required to operationalize and launch a thriving ambassador network that encourages past employees and current advocates to make quality referrals.
  • Empowering ambassadors: Strategies for activating employee advocates who champion your employer brand and nurture relationships with potential boomerangs and new candidates.
  • The hero’s return: What’s driving the boomerang employee trend.
  • Re-boarding: Strategies that save time and seamlessly re-integrate former employees.
Director of People Operations
RNGD
Read bio
10:05-10:15 a.m.
LIGHTNING TALK
How to Build an Impactful and Inspiring Employer Brand

Employer branding is an integral part of your organization’s recruitment and retention.  Cultivating buy-in and loyalty means understanding your value proposition, giving your employees the tools to build something authentic, and measuring and communicating the impact of your efforts.

In this session, we’ll talk about all this and more, including how internal communicators and HR professionals can use your tools to make your employer brand successful. You’ll hear about:

  • What an employer brand is, and how it can benefit your company and team.
  • Auditing your employer brand and identifying areas for improvement.
  • Crafting and employer branding strategy fueled by authenticity, creativity and business outcomes.
  • Measuring the success of your employer brand initiatives and communicating those wins to leadership.
John Rost
Content Marketing Director
Workshop
Read bio
10:15-10:35 a.m.
Mindfulness Break
10:35-11:00 a.m.
CASE STUDY
Standing Strong: Minimizing Internal Upheaval During Immense Change and External Scrutiny 

When negative storylines threaten to impact employee morale, strong internal and external communications strategies help minimize the likelihood of negative sentiment and attrition. In this session, we’ll look at how one organization took a collaborative approach across functions and stakeholders to coordinate its response, take control of the narrative and speak from a position of solidarity with employees.

You’ll learn:

  • The power of preparation: A well-defined plan, thorough preparation, and clear expectations can empower organizations to navigate an externally driven crisis.
  • Relevant voices: How to identify and empower the appropriate stakeholders to turn them into advocates and address the crisis at hand.
  • Proactive partnerships: Leverage relationships to gain valuable information, set clear expectations, and mitigate potential issues before they become surprises.
  • Calm the waters, not the cConversation: Discover effective strategies to minimize negative employee sentiment by fostering a culture of transparency, trust, and solidarity. Learn how to demonstrate that your organization's mission, vision, and values are more than just words on a wall.
AVP, External Communications
Victoria's Secret & Co.
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AVP, Internal Communications
Victoria's Secret & Co.
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11:05-11:50 a.m.
INTERACTIVE SESSION
Communicating During Times of Change

Managing change is never easy — especially during changing economic landscapes where employees are stretched thin, pivoting constantly, and wondering whether layoffs are around the corner. This interactive session will examine best practices for communicating about organizational changes differently. You’ll hear a case study about how REI is tackling this challenge, then pair off with another attendee to discuss approaches for to help your organization move from reacting to leading, with empathy for the employee experience at the forefront.

We’ll discuss:

  • Inclusive design: Explore strategies for managing change by partnering with employees to design change programs with, not just for, your workforce.   
  • Channeling change: Approaches for inclusive, intentional language to create dialogue during times of change and uncertainty that bridge back to your company’s shared values.
  • Psychological safety: Proven tactics for identifying and compassionately addressing stress, burnout and mental health concerns during change.
  • Equipping leaders:  Ignite change by empowering leaders with the time and information they need to be change advocates.
Sr. Manager, Internal Communications
REI
Read bio
11:50-11:55 a.m.
Closing Remarks: Wellness Wisdom for Channeling Change

We’ll wrap up the conference with the top takeaways and wisdom gleaned from the week, with a focus on how you can fortify your employee experience during a time of rapid change.

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SPEAKERS

KEYNOTER
NFL player, West Point Grad, Burnout Survivor
Read bio
Sr. Managing Director, US & Mexico Communications Leader
PwC
Read bio
Vice President of Communications, U.S. and Canada
Nissan Motor Corp.
Read bio
AVP, Internal Communications
Victoria's Secret & Co.
Read bio
Chief Communications Officer
Tennessee State Government
Read bio
Sr. Manager, Internal Communications
REI
Read bio
Communications Strategist
3M
Read bio
Director of People Operations
RNGD
Read bio
Internal Communications leader, Cisco Networking
Cisco
Read bio
VP, Internal Communications
ADP
Read bio
Communications + Brand Leader, Southeast
DPR Construction
Read bio
EVP, Chief People and Culture Officer
Southwire
Read bio
Account Supervisor, Health
Porter Novelli
Read bio
Steven Gregoire
Business Development Executive
PoliteMail
Read bio
Senior Communications Manager, Corporate Initiatives and Employee Experience
3M
Read bio
Chief People Officer
Exos
Read bio
Director of Employee Experience & Culture, Customer Experience and Success
Microsoft
Read bio
Nashville Country Music Educator and Entertainer
Read bio
Brand Journalism, Content Strategy and Culture Consultant
RCG
Read bio
Holly Johnstone
Strategic Communication Consultant
JBG Smith
Read bio
VP, Pre-Sales
LumApps
Read bio
Director, Enterprise Internal Communications
Jackson
Read bio
Visiting Professor
NYU
Read bio
SVP
Peppercomm
Read bio
Training Manager, eCommerce Sector, North America
DHL Supply Chain
Read bio
Senior Business Program Manager
Microsoft
Read bio
Vice President, Communications and Brand Experience
ING Americas
Read bio
VP, Operations & Talent
GLISI
Read bio
Gideon Pridor
Chief Marketing Officer
Workvivo
Read bio
SVP of Editorial and Content
RockOrange
Read bio
John Rost
Content Marketing Director
Workshop
Read bio
Chief Communications Officer
Pacific Northwest National Laboratory
Read bio
Director, Communications
Land O'Lakes, Inc.
Read bio
VP, Employee Experience
Porter Novelli
Read bio
Ashley Varney
HR Director
PoliteMail Software
Read bio
Brooke Wilson
Head of Resources for Living
CVS Health
Read bio
AVP, External Communications
Victoria's Secret & Co.
Read bio
Associate Director of Organizational Effectiveness
GLISI
Read bio

 

INTERESTED IN SPEAKING?

Please reach out to Director of Conferences
Alyssa Smith.

WHAT YOU'LL LEARN

  • Collaborative Measurement: Learn how to set, scale and satisfy goals that align with comms, HR and marketing KPIs along each stage of the employee lifecycle.
  • Tactical Tools and Tech: Embrace new and emerging workflows to ensure your tech stack is optimized to track, analyze and refine employee engagement across all business functions.
  • Empowering Managers: Master manager coaching techniques that activate leaders as guardians of the employee experience.
  • Leadership Lessons: Cement strategies for managers and C-suite alike that sharpen executive communications, build business fluency and improve town hall storytelling — whether remote or hybrid.
  • Elevating Employer Brand: Strategies to clearly and consistently communicate your employee value proposition during recruitment, onboarding and retention pushes — and how to work with alumni networks to attract boomerangs.
  • Championing Culture Amid Change: Fortify your change communications by putting mission, vision and values front and center amid new ways of working, layoffs and crises.
  • Upskilling for All: Operationalize an integrated upskilling initiative that taps into the strengths of HR and comms to prioritize learning and development with a focus on emerging technology.
  • Wellness That Works: Why most traditional wellness programs fail — and how to refine yours by prioritizing employee wellbeing alongside business needs.

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PRICING

Join us for the The Employee Experience Conference:

ADVANCED EARLY BIRD VIP REGULAR RATE
Conference All-Access Passincludes the Pre-Conference Workshops
Standard $2,699 $2,799 $2,899 $2,999
Nonprofit/Gov $2,599 $2,699 $2,799 $2,899
Ragan Insider $2,549 $2,649 $2,749 $2,849
Conference Registration - Individual
Standard $2,299 $2,399 $2,499 $2,599
Nonprofit/Gov/Edu $2,199 $2,299 $2,399 $2,499
Ragan Insider $2,149 $2,249 $2,349 $2,449
Conference Recording On Demand
Includes pre-conference workshops and conference sessions
$1499 $1499 $1499 $1499
On Demand
For those who can’t attend the conference live, an on-demand option is available during the registration process.
Need help convincing management you should attend?
Download this letter to convince your boss you should attend The Employee Experience Conference.
Get your tickets early and save. Discounts are also available for the following:

Group Discounts

Would you and your team like to attend? Group pricing is available when registering! Contact Shallon Blackburn for more information.

RAGAN COUNCIL MEMBER DISCOUNTS

Membership includes free registration passes. Contact Shallon Blackburn for more information on becoming a member.
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RAGAN INSIDER DISCOUNTS

Insiders save on all Ragan events. Not a Ragan Insider? You can become one during registration for this event!
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LOCATION
Conference Venue Information:
Four Seasons Hotel Nashville
100 Demonbreun Street,
Nashville, TN 37201
(615) 610-5001 Visitor Info

We have secured a room block at the Four Seasons Nashville for conference attendees. The hotel reservation link will be sent to you after registering for the conference from Ragan’s Customer Service team. Please note we are not affiliated with any third-party hotel booking services.

MAKE THE MOST OF YOUR NASHVILLE EXPERIENCE:

There are so many exciting things to do in Music City. Catch a live performance at one of the more than 180 live music venues, indulge in an original hot chicken sandwich or try another delicacy at one of the 5,000 restaurants in the city, discover more than 27 museums including the Country Music Hall of Fame, the National Museum of African American Music, and the Frist Art Museum to name a few, or take a tour of the world-famous Grand Ole Opry. With so many attractions, you’ll want to extend your conference stay in the city and enjoy all that Nashville has to offer.

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BONUS MATERIALS
  • How to Include AI and ChatGPT in Your Comms Strategy
  • Guide to Building a Better Business Case For Internal Communications Software
  • Tools to Boost the Employee Experience
  • Guide to Change Communications During Mergers and Acquisitions
  • Presentation Skills for a Hybrid World

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SPONSORS & PARTNERS

Want to become a sponsor? Get in touch with our team to discuss sponsorship opportunities.

Let's Partner!

RAGAN GIVES BACK
A portion of proceeds from this event will be donated to TeachRock. TeachRock was founded to keep music and arts in the DNA of school systems. The organization offers meaningful lesson plans all at no cost to teachers, students, and families, inspiring deeper learning and understanding through the power of music.
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WHO SHOULD ATTEND?

If you care about employee wellbeing you need to meet us at this conference!

We’ve designed the program for those in:

  • Communications
  • Human Resources
  • Employee Engagement
  • Culture
  • DEI
  • Finance
  • Operations
  • Recruiting
  • Facilities
  • Risk Management
  • Health Management Consultant
  • Insurance
  • Total Rewards
  • Employee Experience

GET RECOGNIZED!

The Employee Experience Conference Certificate

Each registration comes with a personalized "The Employee Experience Conference" Certificate of Completion for attending.

REGISTER NOW

SHRM Certificate

Lawrence Ragan Communications, Inc is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP® recertification activities.

This program is valid for 11 PDCs.

WONDERING IF YOU SHOULD ATTEND?

Here’s what past attendees are saying about Ragan and PR Daily Events!

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MEET THE PLANNING COMMITTEE

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KEEP UP WITH THE LATEST!

The conference fun doesn’t start and stop at the event! Follow us on socials and sign-up for update emails.

Contact us for group rates and share with friends!

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HAVE ANY QUESTIONS?

PRESENTED BY

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CONTACT

REGISTRATION

For questions related to event registrations, please contact:

 

SPONSORSHIP

If you’re interested in sponsoring this event, please contact:
Hannah Lavelle

 

PROGRAM

For information on programming and speakers, please contact:
Alyssa Smith