R u texting during crises?
Universities, governments, others adopt text messaging software for crisis communication.
Universities, governments, others adopt text messaging software for crisis communication.
How to polish copy with only minutes to spare.
One employee communication consultant thinks we ought to turn this business upside down. Another thinks we should achieve competence first. Who’s right?
Last week in Washington, D.C., members of the “silent profession” were anything but. Here are some of the best ideas shared at the speechwriting show.
When a BlackBerry outage left millions without e-mail, the product’s maker failed to communicate to the press or customers.
Communicators make embarrassing confessions about typos and proofreading errors.
Skip tips-and-tactics pitches—FSB editors want first-person tales of growing a company.
Heed these six crisis communication lessons from a government communicator.
Electronic newsletter Insight outshines the competition.
Heed these six crisis communication lessons from a government communicator.
Gigantic Foods can rewrite its mission and vision statements until the cows come home. They won’t say anything worth listening to.
MemorialCare chief executive Barry Arbuckle interviews workers for quarterly webcasts designed to make strategy digestible.
Target dissects its recent blogger relations gaffe. Plus, an acclaimed director endorsed several companies in his blog, and no one from those companies knows about it.