The 13 hats of an internal community manager
The job requires a lot more than just tweeting all day. Here’s a list of responsibilities you’ll be taking on.
The job requires a lot more than just tweeting all day. Here’s a list of responsibilities you’ll be taking on.
A recall crisis damaged a respected brand; the carmaker has employed Digg, Facebook and other venues to restore its good name.
Follow these tips to avoid overloading on phrases that could confuse (or even repel) your audience.
Intimacy. It can be a scary thing. It’s up close. It’s totally personal. And it’s exactly what you need to bolster your online relationships.
A heady report by the Knight Foundation posits three scenarios, each with its own challenges, for how people might interact.
Cleaning up after the Gilbert Gottfried mess, the supplemental insurance provider wants a mascot that the public—and the company itself—can trust. The search wraps up this month.
One of the 17 Bureau Chiefs behind @FakeAPStylebook on Twitter and the new book Write More Good selects some gems.
Many of the skills are timeless, and others are new enough to make you anxious. Don’t worry; this post includes links to resources. Yep, you’ll want to bookmark it.
It’s not enough to have an audience chuckle at the jokes and applaud at the end; what’s your overall strategy?
Have you been searching, longing and hoping to find Ragan.com on LinkedIn? Today’s your lucky day. Here are three benefits of joining.
Alternatives abound for handheld video recorders, but do communicators want simplicity or snazzy functions? Will one device master the best of both?
Maybe you substitute it for a comma, or incorrectly capitalize the word that comes after it. Either way, it’s time to start using it correctly.
Print and online newsletters alike have retained their prestige in the age of social media, argues this communicator.
Three common terms you can easily master, thanks to the ‘Crescenzo Method of Six Sigma.’
From Martin Luther King Jr. to Adolf Hitler, these men knew how to capture an audience and inspire action—and isn’t that what you want to do?