The communicator’s superpower: A better way to capture the voice of the employee

As an internal communicator, you have a secret weapon at your fingertips—and you might not even realize it.

From Teams to Slack, Zoom and Workplace from Facebook, you likely use one or more of these platforms every day. Organizations across the globe turn to these corporate messaging platforms to support employee collaboration and strategic company communications in a largely remote workforce. Just last October, Microsoft announced it had reached 115 million daily active Microsoft Teams users, a whopping 475% increase from just shy of a year earlier.

In reality, most organizations use more than one platform for communication, especially in major enterprise organizations with varying needs and styles of working. Microsoft’s own customer research shows that Workplace from Facebook is one of the most used apps, particularly in large organizations.