Report: 74% of communicators say leadership believes in their value

There’s no doubt that internal communications is moving away from “nice-to-have” to “must-have” status, but that doesn’t mean the industry is seeing fewer challenges like lack of budgets to invest in technology and resources.

That is one of the key findings in Contact Monkey’s new report, the “Global State of Internal Communications 2020,” which highlights trends, goals, priorities, challenges, tools and technology and much more.

While most respondents (74%) say leadership believes in the importance of internal communications, that hasn’t resulted in higher budgets, more resources or investment in third-party tools.