Qdoba explores Online War Room for crisis planning
The Mexican-restaurant chain is going beyond tabletop scenarios to build its new response protocol. It’s using full-on simulations.
The Mexican-restaurant chain is going beyond tabletop scenarios to build its new response protocol. It’s using full-on simulations.
Several people working in the public relations field weigh in.
If you’ve discovered your images aren’t pinnable, here’s why, and what you can do about it.
Approach it wisely: Reach out to current customers, get recommended to their friends, and start a brand group.
Need to persuade a skeptical senior executive that your company should be on Pinterest? This list has all the material you need.
The same internal wiring that makes us efficient also makes us error prone.
AT&T has been quite successful with it’s remote worker policy. Find out how the company is making it work.
What you don’t know—but should—about common platitudes including ‘Jargon is bad’ and ‘Join the conversation.’
Customers who check in at one of the drugstore chain’s 8,000 locations through Facebook or Foursquare get messages directing them to products, offering coupons, or informing them of donations.
Why rack your brain for new post ideas when you can use old, superstar posts? How to tune up archived posts and attract new visitors.
Search engine optimization is all about keywords. Read on to find out where they go in a news release, how many to use in a tweet, and more.
Are you prompt? Considerate? When’s the last time you peeled a banana upside down?
Savvy and successful companies are telling their own stories in an engaging way. Are you?
If time is our most valuable resource these days, then email is the scourge of the modern age.
Don’t think jokes about gerunds or question marks can elicit a chuckle? Think again.