Crisis ManagementRobby Brumberg
Infographic: 4 crisis management keys
Nearly 60 percent of businesses have been hit by a crisis, yet only 54 percent have a plan in place to guide a response.
Search Results (crisis management)
Crisis ManagementDavid E. Johnson
Malaysia Airlines: A lesson in crisis management
The five steps the airline should take to change public perception.
Crisis ManagementWayne Blankenbeckler
15 great crisis management songs
The next time your company faces a crisis, lighten the mood in the office with the songs on this list.
Social MediaPriya Ramesh
The 10 commandments of social media crisis management
It’s not enough simply to have a plan in place; proceeding swiftly and genuinely engaging your angry audience are essential.
Crisis ManagementHeidi Cohen
5 steps you must take to ensure successful crisis management
Preparation is essential, of course, but staying on top of changes in personnel is every bit as important.
Ragan Staff
Two thumbs up for Wendy’s crisis management
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PRWilliam Comcowich
Improve your crisis PR management with a triage approach
Not every bump in the road calls for all-out war. Here’s how to determine what level of response is appropriate.
PRDorothy Crenshaw
Crisis management: Lessons from the Chilean mine rescue
Stark contrasts between actions there and the responses to Katrina and the BP disaster.
Social MediaErik Bernstein
Crisis management: Prepare to respond via social media
How to avoid being caught flat-footed when disaster strikes.
Crisis CommunicationsRegina Luttrell and Adrienne A. Wallace
The secret to modern crisis response success
Don’t just muddle through when disaster strikes your organization. Here are some tips to come back stronger than ever.
Crisis CommunicationsEvan Nierman
Popeyes, a case study: Crisis response takeaways for franchises
The chain’s chicken sandwich debuted this summer, spurring huge demand—along with a rash of violent incidents at its locations. Here’s the case for PR prep for franchise parent companies.
Crisis CommunicationsRichard Levick
Guideposts for aligning your legal strategy and crisis response
When looking to find middle ground between legal safety and authentic messaging, apply these rules to organize your efforts.
Ragan Conference AlertRagan Staff
It’s not if a crisis will strike, but when
Register now for this FREE webinar.
Crisis CommunicationsTed Kitterman
Hong Kong seeks to hire PR crisis firm—but finds no takers
The city discovered that no global agency was ready to mop up its reputational mess as pro-democracy protesters have revealed cracks in public perception of the Asian business hub.
Crisis CommunicationsRonn Torossian
3 steps for protecting your organization from a crisis
It might feel like tired advice to exhort brand managers to prepare for a PR nightmare, but with so many communicators getting it wrong, it’s time to take another look at the basics.
